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Nice to meet you

“It’s not our design we are creating; it’s our users’ experience we are crafting." That's my UX motto and philosophy!

My name is Courtney Storm Sutter (previously Allen) and I am a Senior User Experience Researcher with a design background. I am experienced with accessibility, e-commerce, innovation, entertainment, and dual-users across digital platforms. I am versed in multiple research methods between qualitative and quantitative methods, including interviews, surveys, usability testing, heuristic evaluation, card sorting, contextual inquiries, ethnographies, and more.

My passion is focused on the user as I believe for a product to be successful, the design has to start with the user in mind first and all through out the process. I care about educating stakeholders about the design process and the importance of research at every step. I'm persistent about all users' needs when discussing strategy and holistic experiences.

Currently, I am a Senior UX Researcher at Starbucks, where I focus on dual sided experiences for both customers and baristas. I graduated from the MS-Human Computer Interaction program at Georgia Tech in May 2020. I have a BS in Industrial Design from Georgia Tech, where I graduated from in May 2018.

Wanna know more?

My design philosophy is about pushing the boundaries of today's technology into tomorrow. The future I hope to create will make people's lives more experiential and more fulfilling through creative applications of technology. Most importantly, the future will be driven be the user’s needs and desires, not my own.

My interests are in discovering new ways to be sustainable and eco-friendly as an individual, playing video games with my friends and family, exploring different culinary experiences, and finally, and most importantly, my cats. In my spare time, I am volunteering at the Seattle Aquarium and either paddle boarding when it’s warm, or skiing when it’s cold.



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Bonus - Meet Puddin!

He's my polydactyl, fetching, cuddly cat. His polydactyl nature gives him thumbs on his two front feet! He's a bit older now, but back in his heyday he would fetch little mouse toys up and down the stairs all day. Also, like any amazing cat, he knows how to cuddle you at just the right times - otherwise he's a stubborn old man and is now picky about his cuddles.

Did I mention that he's my soulmate of a cat? I can't imagine my world without him and no other cat will ever compare. He knows me better than most people do and knows exactly how to be there for me. I just hope I'm a good soulmate back!